100% money back guarantee covers the price of online trainings. Once a return is received or valid refund request submitted, the refund process will take no more than 30 days. All refunds will be either returned to the original credit card –OR- mailed in check form to the billing name and address -OR- sent via Paypal. International orders that will be refunded back to the original credit card, and PayPal orders will be credited back to the PayPal account.
You have SEVEN (7) Days from the date of the original purchase to request a refund for your K21 monthly subscription. Any refund request after the SEVEN (7) DAY time limit will not be processed. You may cancel at any time after the initial SEVEN (7) Days has passed.
You have Sixty (60) Days from the date of the original purchase as long as you show proof that you took action and attended all the sessions(In case of Live Courses), did activities as mentioned in Activity Guides and Applied for Job.
For refund drop a mail to support@K21Academy.com with Subject like REFUND <Product Name> with the Proof that you took Action, did Activity as mentioned in Activity Guides, Attended Session and Applied for Job.
Excessive returns will not be accepted. Refunds will not be given to any one customer for one specific product more than twice. There is an unlimited amount of orders that a customer can place for one specific product, but the money back guarantee is void after a customer has used it for one specific product more than twice.
Terms of Subscription Renewal :
Monthly K21 Subscriptions automatically renew each month at the stated retail price until the subscription buyer notifies the company that they wish to cancel.
Partial Payment method for Courses would automatically charge the monthly amount which was agreed upon when purchasing. In case payment fails, K21 Academy would reserve the right to void the access to the course.