Thanks for purchasing our training program at [k21academy.com] operated by K21Academy. We offer a full money-back guarantee for all the purchases made on our website. If you are not satisfied with the training program that you have purchased from us, you can claim your money back!
You are eligible for a full refund within 6 Months of your purchase. You will be required to provide evidence that, you took actions, i.e. performed all the Activity Guides (Labs), and Projects, applying to at least 50 jobs & get CV Reviewed (share proof) by sharing screenshots.
You will be required to drop an email to Support ID with Subject: REFUND <Product Name> with the required evidence. Once valid shreds of evidence are submitted, the refund process will take no more than 30 days. All refunds will be either returned to the original credit card -OR- sent via PayPal. International orders that will be refunded back to the original credit card and PayPal orders will be credited back to the PayPal account.
Excessive returns will not be accepted. Refunds will not be given to any one customer for one specific product more than twice. There is an unlimited amount of orders that a customer can place for one specific product, but the money-back guarantee is void after a customer has used it for one specific product more than twice.
Please Note: No refund will be processed after the 6 Months period and/or after issuing the training completion certificate.
Thank you for purchasing our Self-Study / Certification training program at learn.k21academy.com, operated by K21Academy.
We offer a full money-back guarantee on all purchases made through our website. If you are not satisfied with the training program you have purchased from us, you can claim your money back.
Eligibility period
You will be required to provide evidence that you took action — i.e., that you performed all the Activity Guides (Labs) and Project Labs — by sharing screenshots.
How to claim
Email our Support ID with the subject line: REFUND <Product Name>, attaching the required evidence. Once all valid evidence is submitted, the refund will be processed within 15 days. All refunds are returned either to the original credit card or via PayPal. International orders refunded to the original credit card, and PayPal orders credited back to the PayPal account.
Limits
Excessive returns will not be accepted. Refunds will not be given to any one customer for one specific product more than twice. A customer may place an unlimited number of orders for a specific product, but the money-back guarantee is void once it has been used for that product more than twice.
Please note: No refund will be processed after the applicable period ends — 30 days for Self-Study programs and 60 days for Certification programs.
For Cloud School by K21Academy the refund policy is for 7 Days.
3.1 For Membership Subscription:
Thanks for purchasing our training program at cloud.learn.k21academy.com operated by K21Academy
3.2 K21 Membership Site’s Monthly Subscriptions automatically renew each month at the stated retail price until the subscription buyer notifies the company that they wish to cancel.
3.3 Membership Site (cloud.learn.k21academy.com) Monthly Subscriptions are Non-Refundable.
Though, you can cancel your subscription anytime, and you won’t be charged again for the Subscription in following month. If you decide to resume again in future, notify us by filling the order form again or notifying us by any other communication means.
3.4 Failed installment or subscription payment:
When any Live training is purchased on easy installment basis or a subscription on the Membership portal is activated, Partial Payment method would automatically charge the monthly amount, which was agreed upon when purchasing. In case payment fails, K21Academy would reserve the right to revoke the access to the training portal and a formal notice for the same will also be sent to the customer.
If you have any additional questions, feel free to contact us.
